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Video Description
This video pertains to the 1st Generation Scarlett 2i4. If you have a 2nd Generation unit please see the resources available here:

Instead of contacting support, simply by watching this entire video and following the steps, you will be able to make music and install all your free software!

In the unlikely event that you have followed the steps entirely throughout this video, please do not hesitate to contact us in Customer Support if you require any further help: